Digital Customer Experience Services
Your vision is only as goodas your execution
Don’t watch brilliant marketing plans gather dust. Work with a partner
who knows how to execute – and deliver post-click customer
experiences that convert.
$8,000,000
annual revenue increase
for a vacation rental brand
124%
lead conversion rate increase
for a real estate firm
$600,000
annual revenue increase
for a luxury hotel brand
You can’t close a 2024 customer with 2014 tactics
Across real estate, hospitality, and education, more than 70% of consumers expect a personal post-click experience.
Their expectations are higher. Their patience is lower.
And the generic email and website content that used to resonate now just falls flat.
That’s where we can help.
Leave dull, disjointed experiences behind –
and delight customers at every touchpoint
We use our deep knowledge across marketing and tech to craft plans that actually work.
And make sure they’re executed perfectly at every step of the post-click digital experience.
| Customer Experience Research | Experimentation/ Personalization | Automated Email/SMS Campaigns | Ad Hoc Email Communications | |
|---|---|---|---|---|
Strategy / Planning |  | | | |
Content / Design | | | | |
Setup / Build | | | | |
Management / Optimization | | | | |
Reporting / Analysis | | | | |
Platform Implementation | | | | |
Technology Partners
“With Smart Panda, it always feels smooth. And everything just keeps moving forward.”
Turn your marketing goals into reality – with experts who know how to execute.
Conversion Optimization
Create impactful experiences – using customer experience research and conversion optimization – that drive sales, reduce costs, and make finance happy.
Lifecycle Optimization
Make your email and SMS messages the ones customers want to open – using automated and ad hoc touch points – and start creating loyal fans.
Create experiences that wow your customers.
Get results that wow your CFO.
54%
decrease in CPA for continuing education program
$30,000
increase in monthly revenue for a hotel brand
11%
increase revenue per mobile visit for vacation rental brand
You don’t have to choose between marketing creativity and technical expertise
Get both. And get customer journeys that drive real results.
Ready for Your Free Consultation?
Complete the form below and we’ll contact you to schedule your first free consulting session. We look forward to learning more about your challenges and collaborating on strategic digital solutions.