When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions, you may take during your visit. This policy applies to information we collect on the Website and in email or other electronic messages between you and the Website.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one of the age of 13 or younger may provide any information to or on the Website. We do not knowingly collect personal information from children of the age of 13 or younger. If you are of the age of 13 or younger, do not use or provide any information on this Website or on or through any of its features/register on the Website or provide any information about yourself to us, including your name or email address.
If we learn we have collected or received personal information from a child of the age of 13 or under, we will delete that information. If you believe we might have any information from or about a child 13 years old or younger, please contact us at legal (at) smartpandalabs (dot) com.
When you access the Website, the Company will learn certain information about you during your visit.
Information You Provide To Us. The Website provides various places for users to provide information, specifically, your first and last name, work email address, and company name. We collect information that users provide by filling out the contact or subscription forms on the Website. We use the information you provide to us to respond to requests for consultation or to deliver the requested product such as our blog digest, to improve our overall performance, and to provide you with information.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect is automatically used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before or just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent you, not the cookies sent to you by other sites.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when you register on our website by signing up through any of our forms using your email address. For further information see the email policies below.
We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via email in accordance with applicable federal law.
In compliance with CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
Our emails provide users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any email they receive from us at any time. If you ever have trouble unsubscribing, you can send an email to contact (at) smartpandalabs (dot) com requesting to unsubscribe from future emails.
How and Why We Collect Information
The Company collects your information in order to record and support your participation in the activities you select. When you register on our website by signing up through any of our forms using your name and email address, we collect your information. We use this information to track your preferences and keep you informed about the products and services you have selected to receive and any related services. As a visitor to this Website, you can engage in most activities without providing information. It is only when you seek to register on our website by signing up through any of our forms using your name and email address that you are required to provide information.
How We Use the Information You Provide to Us
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for services, providing you with information about your services, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
Disclosure of Your Information
We do not sell, rent, lease or otherwise transfer any information collected whether automatically or through voluntary action. We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our service to you. We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company. We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of the Company’s legal rights or when compelled by a court or other governmental entity to do so.
How We Protect Your Information
We employ commercially reasonable methods to ensure the security of the information you provide to us in the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.
The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is most and least interest, determining technical design specifications, and identifying system performance or problem areas.
Visitor’s General Data Protection Regulation (“GDRP”) Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the GDPR. Those rights include:
We will retain the information you choose to provide us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the right to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to portability of your data. To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
Email address: legal (at) smartpandalabs (dot) com
Phone number: (877) 510-2728
Last Updated: July 13, 2022