Meet the pandas.

Sure, pandas are solitary creatures in the wild, but at Smart Panda Labs we’re a true team. Our collective experience spans multiple industries, including travel and hospitality, technology, real estate, healthcare, media, entertainment and government.  Learn more about our management team below and reach out to us with any questions.


Shamir Duverseau

Managing Director

Shamir is responsible for business management, marketing, and business development. He has worked across a number of industries, from travel to entertainment to technology, working with brands like Southwest Airlines, The Walt Disney Company, and NBC Universal. During his last 15 years in marketing Shamir has held leadership roles, overseeing everything from product management to digital strategy, including user experience design, web development, testing and web analytics. Prior to Smart Panda Labs, Shamir was the Senior Director of Digital Strategy and Services for Marriott International’s Vacation Club Division.


Jessica Magyar

Director of Operations

Jessica leads a wide variety of digital projects for Smart Panda Labs, always working to increase efficiencies in order to deliver on-time, quality work. Detail-oriented and a planner, Jessica keeps the whole digital landscape top of mind as she works through the task at hand. Jessica brings many years of experience leading projects in all facets of digital, from pay-per-click marketing campaigns and email campaigns to website redesigns and custom API integrations. She also has a background in various software technologies, including Adobe Analytics, Adobe Target, Omniture, Ensighten and numerous content management systems and email service providers. Her previous experience includes Marriott Vacations Worldwide where she oversaw digital project management as the Manager of Online Production and Services. Prior to that, she spent time at The Richard Petty Driving Experience, the Kansas Speedway, and an eCommerce auction website dedicated to motorsport memorabilia.


Lisa Edwards

Director of Client Success

Lisa collaborates with partners and clients of Smart Panda Labs on goal-oriented and data-driven business strategy and development solutions. She is an accomplished and versatile leader with 10+ years of digital strategy, product development and project management experience. Lisa builds and fosters relationships with our clients and among teams by promoting transparency and managing expectations. Internally, Lisa focuses on the goals and growth of team members, fostering an environment that encourages innovation. Her specialties include product development and management, digital strategy and planning, Agile project management, partner development and relationship management. Prior to joining Smart Panda Labs, Lisa worked for Walt Disney Parks and Resorts Online for nearly eight years.


Alex Corzo

Sr Director of Customer Journey Strategy

Alex heads up the firm’s customer journey strategy & planning efforts. Fluent in both English and Spanish, he has worked across numerous industries, including the federal government, luxury/hospitality and healthcare, working with organizations like Richemont Cartier, the Walt Disney Company, the Central Intelligence Agency and Orlando Health. Across his various roles, his passion for testing and optimization has allowed him to spearhead several successful initiatives, some of which have been featured in MarketingSherpa’s case studies and presented at MecLab’s Digital Marketing Summit. 


Jessica Porges

Director of Digital Experience Optimization

Jessica is an analytics and intelligence expert who applies her strong analytical skills and expert-level knowledge of digital experience optimization to make recommendations and drive value for Smart Panda’s clients. She was previously the Manager of Web Analytics & Intelligence for Marriott Vacations Worldwide and the primary analyst for, where she was responsible for advanced segmentation analysis, A/B testing, campaign measurement and conversion reporting for large ($500k+) projects. Jessica also worked as an analyst of interactive systems for NBC Universal.


Cheryl Myers

Director of Customer Experience

Cheryl oversees all of the firm’s information architecture and user experience (UX) design efforts. She has substantial experience designing online experiences for Fortune 500 companies, for both domestic and international markets, as well as implementing and testing UX/UI best practices, developing brand standards and building creative teams. Over the course of her career, Cheryl has led digital design projects and teams within The Walt Disney Company, Marriott International and The Ritz-Carlton.


Ravi Chandramouli

Director of Solutions Engineering

Ravi oversees web development and engineering at Smart Panda Labs. His leadership in front-end development, back-end engineering, and web content management make him an important asset to the entire smart panda team and our clients. He is particularly adept at making processes more streamlined and has positively affected various web projects with his technical skills and programming acumen, possessing years of experience across various diverse technology stacks. He was formerly the Senior Manager of Web Development at Marriott Vacations Worldwide for nearly 10 years.


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