About Us

Smart Panda Labs is powered by data. And, bamboo.

    Why Smart Panda Labs?

    Smart Panda Labs helps B2C companies attract, convert and keep consumers on their journey from consideration to purchase. Driven by data, we help mid-market organizations to create and optimize personal experiences that increase revenue, reduce costs, and improve customer loyalty.

    Here are three reasons to choose us as your right-hand pandas:

    It's Personal.

    The Problem: Consumers have many choices. Convincing them to choose you to meet their needs requires a relationship. Today, those relationships are created and maintained virtually.

    The Solution: Smart Panda Labs helps you intelligently tap into your customer data, understand it, and act. The personal interactions you’ll create as a result can yield loyal, lifelong customers.

    It's a Journey.

    The Problem: It’s easy to run an ad or blast an email, but the path to purchase is a journey. You must successfully manage a customers’ engagement at every touchpoint along the way, whether the final transaction occurs online or in store. How do you meet that challenge?

    The Solution: Smart Panda Labs can help you test and optimize along that journey, enabling you to make efficient, data-driven decisions that improve the customer experience and guide them all the way to purchase.

    It's Complicated.

    The Problem: Today’s digital economy requires digital tools. But, while buying technology is easy, making it work for your business is hard.

    The Solution: Smart Panda Labs works with partners like Tealium, Optimizely, and Adobe and can advise you on the technology solutions best suited to solve your problems and achieve specific goals. Using the right technology, the right way, can significantly boost ROI—and make your job a lot easier.

    Who Are The Pandas?

    Each and every member of our team has corporate business experience, including The Walt Disney Company, Marriott International, American Express, Southwest Airlines, NBC Universal and the US federal government.

    Meet The Pandas

    Free White Paper: Should I Outsource?

    Getting a return on your digital marketing investment requires leadership, resources, and time. Outsourcing your digital marketing efforts to an agency might be the answer—but how do you know for sure? Learn more about the pros and cons and if it's right for you with this free white paper.