You’ve won the click.
Don’t lose the decision.
They clicked on your ad. But you sell something that takes thought — not impulse. That means you need find and fix the weakest spots across your entire customer journey to impact profitability and lifetime value.
Smart Panda Labs helps high consideration B2C brands to plan, build, and manage post-click digital experiences.
Choose us to assist you with:
- Customer experience optimization
- Customer lifecycle optimization
- Technical marketing consulting
Creating digital experiences that drive profitability for companies like
Build the decision engine people need.
There was a time when the only place to shop for anything – from automobiles to appliances – were brick and mortar locations. But you hated the thought of experience.
You couldn’t find anything you wanted, the help was too useless to answer your questions, and you ended up walking away without making a decision – frustrated and empty-handed.
In the digital world, nothing has changed. Except, rather than a physical store, you drive people to your website. People click. But, then their experience begins. And highly considered decisions are hard.
Can they easily find what they want? Are they able to answer their most important questions? Do they have enough information to make a decision?
Your post-click experience, judged by the answer to questions like these, is making your life better or worse every minute of every day.
Stop losing money. Start improving the experience that matters – and start hitting goals like…
$600K
increase in annual revenue from home page optimization
124%
increase in conversion rate
11%
increase in revenue per mobile visit
Make your experience the place where people want to do business again and again.
Customer Experience Optimization
Create impactful experiences – using customer experience research and conversion optimization – that drive sales, reduce costs, and make finance happy.
Customer Lifecycle Optimization
Make your email and SMS messages the ones customers want to open – using automated and ad hoc touch points – and start creating loyal fans.
Do more with less. Use the right team to deliver the right experience .
Martech Nerds
From plan to build to optimize, we provide both the marketing expertise and the technical execution.
True Partners
We fit into your process, not the other way around – so it always feels easy.
People-Driven
We ask a lot of questions to better understand you, your customer, and your business goals. We know this is not about us.
Corporate Experts
You’ll get an expert team with decades of corporate experience. We understand the pressure and the politics. And we understand this is about making you look good.
+26%
lead conversion rate
“We’ve been thrilled with the complete transformation of our marketing programs. Smart Panda’s team is an extension of our own.”

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“Amateurs give advice.
Experts diagnose”.
Booking a call helps us start to understand your pain and diagnose your problem, helps you determine if we are a good fit to help, and helps us both figure out the best next steps.
Book a free consultation
Find out if we are the right fit to help you with your digital experience.
Simply fill in your details and one of our Pandas will reach out the next business day to help you schedule your free consultation.