user experience

    Small Step For Conversion, Giant Leap For UX

    1024 576 admin

    This is not our first public display of affection for testing—we love tests, and we love to talk about them. In a previous post, for example, Shamir Duverseau shared three ways a testing and optimization program can help you increase revenue, reduce costs and improve customer loyalty. We’ve also shared a compelling testing case study…

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    A/B Testing: Can You Learn from a Mobile App Test Netflix Probably Didn’t Run?

    1024 683 Shamir Duverseau

    Last week I heard a story on NPR revealing that Netflix has been reducing the speed and quality of its videos — a practice called throttling — for customers streaming them on AT&T and Verizon wireless networks.* A week after the carriers were accused of throttling video speeds on their networks, Netflix stepped forward to take…

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    Bring Your Brand into Alignment with a Digital Strategy

    900 496 Shamir Duverseau

    From your storefront to your social media pages to your CRM, no aspect of your company should be operating in a vacuum. Why? Because to consumers, your ads, database, website and storefront are one in the same. There are many touch points but just one brand. So what happens when these touch points are operating…

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    related realty company logo

    The Related Companies: a PPC Transformation

    564 200 Lisa Martino

    Leading-edge companies deserve digital strategies that provide real return on investment and help them stay ahead of the curve. But these digital strategies are not achieved easily. They require an approach that is part science and part art, and they need to be carefully maintained and continually optimized for the best results. All too often,…

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    Demystifying search engine optimization

    Demystifying Search Engine Optimization

    1001 668 Lisa Martino

    When it comes to driving website traffic, few factors have more significance than keyword search rankings. Everyone wants to see their company at the top of Google, Yahoo or Bing’s search results, but as hard as you may wish, there is no magic button that will send your site soaring to the No. 1 spot.…

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    digital audits: best practice of championsArtboard 1

    Digital Audits: Best Practice of Champions

    1000 600 Shamir Duverseau

      Audit—not a word that conjures up a warm and fuzzy feeling for most of us. But in the world of digital, an audit is surprisingly more fun than it sounds—our pandas promise it. A digital audit is a study of your brand’s digital capabilities. It’s designed to help you understand where your digital strategy…

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    Giving Your Site the UX Factor

    500 230 Cheryl Myers

      While the tools we use to create and measure the success of digital media continue to evolve, the success of your site or application still hinges on just one thing: the value it brings to your customers. How users experience your site—and how they feel about it when they leave—will determine whether you win…

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    marketing ROI that really measures up

    Marketing ROI That Really Measures Up

    1000 600 Lisa Martino

    Marketing can be intimidating. You know you need to extend your brand into the marketplace and reach your target audience, but how can you be sure you’ll see a return on your marketing investment? Sometimes it seems like there are endless tactics to explore — and to budget for — so it’s easy to be…

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    a client’s question about responsive design

    A Client’s Question About Responsive Design

    1000 668 Shamir Duverseau

    We recently had a client email a question about responsive design.  He asked… “You once mentioned in a meeting that you and SPL were not fans of responsive design. I assume you favor a separate mobile experience. I was curious as to why you thought that. Have you seen anything or had any experiences that…

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