data

    Data, Diversity, and Design

    1024 467 Shamir Duverseau

    Does diversity in design make a difference? What key role does design play in this process? And if so, how do we measure this and tie it to meeting and exceeding business goals? These were some of the questions we tackled last month at the dmi: Diversity in Design conference in Washington D.C. In our session, and in this post, we explore how this understanding of human cognition squares with our roles as designers and digital strategists, including how and why digital experiences should reflect the realities of the diverse audiences for whom we are designing.

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    3 Steps to Knowing Your Customers Better

    1024 467 Shamir Duverseau

    According to NationalDayCalendar.com, Get to Know Your Customers Day is observed annually on the third Thursday of each quarter (January, April, July, October). It’s a day intended to encourage businesses to reach out to their patrons and get to know them better. Oh, you had no idea that today was Get to Know Your Customers…

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    Salesforce is Getting (Even More) Personal

    1024 467 Alex Corzo

    Several of my colleagues and I recently returned from the 2018 Salesforce Connections conference in Chicago — an outstanding event focused on supporting connected customer journeys. There were dozens of sessions designed to help digital marketers better understand how to how to create personalized experiences at every touchpoint, specifically in light of constantly evolving technology…

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    Feeling Outnumbered? Try the Major System

    862 277 Jessica Porges

    Have a long list of data to present to your boss or a client? Or maybe you just want to remember your parking spot number at the mall for once in your life. While this may not be a typical Smart Panda Labs post, we can’t resist sharing a fun and memorable (literally) takeaway from…

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    Trick and Treat — The State of Digital on the 2016 Campaign Trail

    1024 576 Tu Nguyen-Brown

    Whether you’re trick-or-treating as Hillary Clinton or Donald Trump today, you’re probably as happy as I am that the 2016 presidential election cycle is finally drawing to a close. While much of this contentious and bizarre campaign season seems anything but sophisticated, it is in fact the most technologically advanced election in history. As Inc.com’s Paul…

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