a/b testing

    Is Digital Experience Worth More Than Conversions?

    1024 467 Shamir Duverseau

    Digital excellence is about the experience. Being a digital leader means shifting from a mindset of conversion rate optimization (CRO) to one of digital experience optimization (DXO). We’re not implying that conversions don’t matter but instead that a broader view is necessary. Growth-minded organizations must pay attention to each touchpoint between a customer and their…

    read more

    Increasing Email Engagement with Simple Testing

    1024 467 Alex Corzo

    It’s easy to become complacent with your digital marketing efforts. Take email, for example. You deploy communications, people open them at a satisfactory rate, you move on to the next agenda item. But if you asked a smart panda, they’d tell you that you might be leaving considerable engagement on the table—and missing out on…

    read more

    10 Tips for Website “Redesigns” in 2018

    1024 693 Shamir Duverseau

    It’s the start of a new year, which means everyone is making their resolutions—and already breaking them, too. To be honest, I am not a fan of resolutions. While I applaud the intent to set goals and meet them, the data shows that making one-time resolutions, for most of us, doesn’t work. As a digital…

    read more

    4 Methods for Improving Conversion Rates

    752 470 Shamir Duverseau

    Conversion rate optimization— it’s a mouthful. It’s also a science and an art … and frankly, a lot of work. But few aspects of your digital marketing strategy are more important than this cumbersome term. Our crowd of friends at Wikipedia define conversion rate optimization (CRO) as, “a system for increasing the percentage of visitors…

    read more

    3 Ways to Get More from A/B Testing

    1024 512 Shamir Duverseau

    3 ways to maximize the value of your a/b testing platform “Why isn’t everyone doing this?” That was the overwhelming thought that went through my head the first time I was introduced to A/B testing almost a decade ago. Now, 10 years later, I am still in awe of the number of organizations that have…

    read more

    Measure for Measure: Making Analytics Count

    1024 586 Jessica Porges

    So much in life can’t be measured. Career satisfaction, the joys of parenthood, the value of friendship (not directly equivalent to one’s number of Facebook friends, btw). But in digital marketing, the reverse is true. Not only is there seemingly no end to what we can measure, the quotable Peter Drucker was right when he…

    read more

    A/B Testing: Can You Learn from a Mobile App Test Netflix Probably Didn’t Run?

    1024 683 Shamir Duverseau

    Last week I heard a story on NPR revealing that Netflix has been reducing the speed and quality of its videos — a practice called throttling — for customers streaming them on AT&T and Verizon wireless networks.* A week after the carriers were accused of throttling video speeds on their networks, Netflix stepped forward to take…

    read more

    Customer Empathy and Selling the Click

    1024 536 Charlene Hixon

    email marketing takeaways from MarketingSherpa’s 2016 Summit Recently I had the great fortune of attending MarketingSherpa’s 2016 Summit in Las Vegas. As a digital communications consultant for Smart Panda Labs, I took advantage of coaching clinics with top email-experts, taking a deep dive into areas that are important to my expertise, including email best practices,…

    read more